Lunarpages v |
s Dreamhost |
Basic web hosting plans side-by-side comparison |
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| Websites | |
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| Disk Storage | |
| Unlimited | Unlimited |
| Monthly Bandwidth | |
| Unlimited | Unlimited |
| Domain Name | |
| Free Domain for the first term of your hosting plan(12, 24 or 60 month plan) | Free Domain Registration (A $9.95 Value!) |
| Set Up Fee | |
| Free with the purchase of a NEW 12, 24 or 60 month plan | Free with the purchase two years plan or above. Otherwise, $49.95 set up fee if you pay monthly |
| Unique IP Address | |
| $2.95 per month | $3.95 per month |
| Supports | |
Our dedicated staff includes more than 120 professionals who are instantly willing to assist you with any questions or concerns you may have regarding your account, billing terms and add-ons, upgrades, and troubleshooting. For quick answers to many common questions regarding Web Hosting and your Lunarpages account, try our FAQs or the Lunarpages Forums, where a community of over 40,000 webmasters are ready to lend a hand. If you need visual instruction, try our helpful Online Tutorials, which are flash-based and play like a movie on your computer. If you are in need of immediate support or would like to directly ask our staff questions regarding billing, sales, or support, please open a Support Ticket or call us directly at 1-877-586-2772 and listen to the menu options to find the appropriate department. Support Options |
Support Wiki The absolute fastest way to get answers to most of your questions is to search through our extensive online documentation. Our wiki is maintained by both DreamHost staff and our most knowledgeable customers. It is a wiki so anyone can submit articles or updates. We welcome contributions from everybody! Discussion Forum http://discussion.dreamhost.com/ Can't find an answer in our wiki? Browse through our discussion forums. Some of our more knowledgable customers and a few of our employees frequent the forums on a regular basis. Please note that the forums are not considered an 'official' location for requesting technical support from DreamHost employees. Chances are if you can't find it in the wiki, it's already been answered in the forums! Status Blog http://www.dreamhoststatus.com/ Are you experiencing problems accessing your site? Scheduled downtime may be to blame! The DreamHost Status blog is where we announce things like scheduled downtime, hardware replacement, and network maintenance operations. Subscribe to the RSS feed and you'll never miss a beat! Contact Us https://panel.dreamhost.com/ When all else fails, you can contact our technical support team. We strive to answer all emails within 24 hours, and most are answered in substantially less time. Some of our hosting plans even include a limited amount of 'call-backs' per month! Send us an email, request a call-back, and you'll get a call from one of our friendly technical support representatives - when you tell us to! To contact our technical support team, simply log in to your account control panel, click the 'Support' tab, and submit your message! |
| Phone Support | |
| 7:00am PST - 7:00pm PST(Monday - Friday) | Here at Dreamhost.com we mainly provide support through email. We do however provide
phone calls to customers that have a level 2 and higher plan, these are called "call backs"
Each plan allows a different number of call backs per month, they are as follows:
- Sweet Dreams includes up to 1 call back per month - Code Monster includes up to 3 call backs per month - Strictly Business includes up to 5 call backs per month - Dreamhost Dedicated plans include up to 1 call back by default except for yearly pre-payments accounts which include 3 per month. Dedicated Servers also have an emergency call in number Call back must be requested through your account Web Panel, Just login to your account and go to the bottom left corner. Click on the "Support" button and the on "Contact Support" when requesting the call back please provide us with the question you are asking, the time frame you would like to be contacted, the phone number you can be reached at and remember to check the box that indicates that you would like to use one of your call backs. |
| Cost Per Month | |
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| Promotions | |
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